The power of the retailer is that he/she has a unique position between the consumer and the producer and has invaluable and real data.
Operation and CRM server separation
The intensity of retail processes necessitates a division of labor for detailed sales analysis.makes it mandatory.There are many difficulties, deficiencies and impossibilities in customer relations management, which are tried to be managed in ERP solutions.Purchasing and accounting's perspective on sales data is much simpler and simpler than the marketing department's.Therefore, while we keep as much information as necessary on the operations server, we store all details about both the customer and the purchase in a separate CRM server.Thus, our power of analysis becomes independent from daily operation.
Database containing unlimited customer features
Database design is very important so that you can store all the information determined for CRM work in a consistent and common structure.The effectiveness of your customer analytics depends on this data to be collected.With the special structure we offer, there is no limit on the title, size and default list of information to be stored for each customer.From the received communication permissions to the wet signature, we can scan the form as it is and attach it to the customer information.By connecting the voice recordings sourced from the call center to the customer, we offer a unique solution in storing all communication.
Project-specific customer forms
With the fast membership process, you can collect as much customer information as you want.While you used to collect this data in paper forms, you can now collect it practically in mobile applications and user-friendly interfaces.
In order to maximize data entry and accuracy, when necessary, we define the exact form of the form filled by customers on the computer.We share our experiences on topics such as valuable information that needs to be taken, types of questions, and optional areas.
Campaign definitions specific to POS system
We enable you to manage all campaigns allowed by the checkout system used from a single interface.You can access your past campaigns at any time and compare sales performances.You can make your evaluations more realistically by entering your goals into the system.Due to the centralized management approach, relevant campaigns in each store are active on their own dates and with their own sales conditions.Effective and past campaign information of the products is available to the users at any time on the operation side, so they can make their decisions more easily.
Campaigns with discount results
Coupon earning and coupon spending campaigns
Payment and discount vouchers, gift and corporate voucher applications
Sales analysis based on all sales data
In order to get to know your customers and the products sold better, you must go far beyond 'best seller reports'.Every information in the shopping cart is important.It stores very valuable information such as date, time, store, cash register, cashier information, customer's characteristics, characteristics and combination of products in shopping, which can only be meaningful by spending time and effort.With this power, you can evaluate not only products, but also categories, product providers, manufacturers and brands, and reveal their interactions with each other.
Shopping segments based on turnover and quantity
Turnover segments according to product features
Shopping prevalence according to product features
Customer/Payment Type/Product distributions
Product groups sold together and product analysis