Work Item Tracking Our customers do not like the program at all.They can notify us internally and directly without leaving their homes.You can easily add screenshots and additional files, if any, and use the relevant module.They help us reach a solution more easily.Since communication methods such as mail and telephone are not measurable, this system reveals the time values ​​of processes such as opening, transmitting and resolving work items.In addition, since the closure of the item is delivered to the end user, information distribution is made more guaranteed. Internal Use of the Support System Our customers can open an issue with each other, refer them to each other and close the issue on any issue related to their own operations, which can also be issues outside of the software.If the issue is a question/suggestion/problem that concerns Derin Bilgi and is not resolved within the company, these are directed to us by authorized users (usually the IT department).We can view and manage all work items collectively in our support portal. Thanks to detailed authorization, store, regional managers and senior managers can collectively view and monitor the work items under their responsibility. Other Functions Thanks to our system, which also includes various auxiliary functions such as software development notes, technical documentation of our program units, and task calendar, we work in a more efficient and measurable structure.We can also access the support system on mobile with our Android application.